Crystal Stapleton, CPA
Randi Souto, Administrative Assistant
Chelsie Whetstone, Bookkeeper
Amanda Greener, Senior Bookkeeper
Jennifer joined the Balanced Books team in October 2021. She is currently attending California State University, Stanislaus to earn a degree in Business Administration with a concentration in Accounting. Jennifer has over 5 years of experience working in customer service. She looks forward to mastering new skills and helping others wherever possible. Jennifer is recognized for her willingness to learn and always maintaining a positive attitude!
Jennifer enjoys spending time with family and friends. She loves hiking, traveling and being outdoors. Jennifer's favorite tradition is spending one week every year with her family on a camping adventure.
Crystal Stapleton is a board member of the Turlock Chamber of Commerce and a member of CalCPA. She is also a certified QuickBooks ProAdvisor for Desktop and Online. Balanced Books is a proud sponsor of Letters to Santa Charity, The Ball Drop for Turlock, and various local charities that support the health and well being of the children and students in our community.
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Karen joined Balanced Books in October 2015. She graduated from California State University, Stanislaus with a degree in Business Administration with a concentration in Accounting. Karen has over 12 years of experience in the agricultural accounting world. Karen's dedication to excellence, efficiency, and organization makes her a vital member of the Balanced Books team.
Jennifer Velazquez, Senior Bookkeeper
Randi joined the Balanced Books team in October 2022 with over 5 years of experience working in customer service. She thoroughly enjoys assisting clients and other members of the Balanced Books team with any task, great or small. She is dedicated to the success of the team! Randi is recognized for her willingness to always lend a helping hand.
Randi enjoys spending time with family, friends and her pup, Remi. Her favorite hobbies include painting, crocheting, and playing the ukulele. Randi has been a Festa Queen eight times and the first language she learned was Portuguese!
Norma joined the Balanced Books team in July 2017. She graduated from California State University, Stanislaus with a degree in Liberal Studies. Norma specializes in prioritizing tasks, thrives in challenging situations, and strives to deliver only the best. She provides continuous improvement for Balanced Books processes.
Norma loves spending time with family and friends. She enjoys cooking, traveling, photography, and hiking. She enjoys hiking wherever she travels, but she ultimately holds Yosemite closest to her heart. Her goal is to take one new “never-been-to-Yosemite” person to hike in Yosemite each year!
Andrew joined Balanced Books in November 2022. He graduated from the University of California, Merced with a degree in Management & Business Economics and has over 4 years of experience in customer service. Andrew thrives on learning new concepts, improving his skill set and creating processes and procedures in his work routine.
Andrew enjoys spending time outdoors hiking and travelling to new cities, while perfecting his photography skills. He is mostly likely to be found at the nearest record shop or movie theater as he also enjoys listening to music on vinyl and watching indie movies in his free time.
Karen Chance, Operations Manager
Chelsie joined the Balanced Books team in November 2020. She graduated from California State University, Stanislaus with a degree in Business Administration with a concentration in Human Resources. She has over 12 years of experience in customer service and is recognized for her upbeat communication style and her enthusiasm for learning and growing in her career.
Chelsie loves spending time with her family, whether it is having a movie night at home or going on a cruise to visit different parts of the country. She is also a certified foster parent and loves to help children and families in any way she can. Chelsie enjoys reading and recently installed a Little Free Library at her house so others can share her love of reading too!
Karen enjoys spending time with family. During baseball season, you can catch Karen cheering on the San Francisco Giants. Karen also frequently vacations at Disneyland where her favorite attraction is the Thunder Mountain Railroad!
Norma Madruga, Training & Development Manager
Balanced Books was founded by Crystal Stapleton on January 6, 2014. Crystal recognized a need for affordable, quality bookkeeping in our community. The response from local small businesses was overwhelmingly positive and Balanced Books quickly flourished. We currently serve over 150 businesses in California and throughout the United States.
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Amanda Joined the Balanced Books team in January 2018. She graduated from Modesto Junior College with a degree in History in 2017. Amanda has over 12 years of experience in Customer Service and loves to help others succeed. She is extremely organized and strives to learn new things that will help her to grow in her career. Her attention to detail is on point!
Amanda enjoys spending time with her family and daughter, including movie nights and playing cards. She also enjoys her annual family camping trip to Sands Flat. Amanda can often be found reading a good book or writing her own Urban Fantasy Romance novel.
Crystal has over 24 years of experience in the accounting profession, in both public and private practice. She earned her Certified Public Accounting license in 2006 and subsequently obtained an MBA degree from California State University, Stanislaus in 2012. Crystal is also a QuickBooks ProAdvisor and is QuickBooks certified! Crystal has held various accounting and finance positions in her career and has successfully saved companies over one million dollars by redesigning and implementing new business processes. Crystal's goal is to help your business succeed!
Crystal enjoys traveling with her husband and two children. Crystal's family is very spontaneous, loves adventures, and enjoys exploring new destinations.
Jose joined the Balanced Books team in June 2022. He graduated from the University of California, Merced, with a bachelor's degree in Management and Business Economics. In 2023, Jose became a Certified Bookkeeper! He enjoys helping others and loves a good challenge. Most recently, Jose joined the Winton School District Board, where he strives to make a difference for the next generation of students.
Jose loves spending time with his family and friends. He enjoys adventures at amusement parks, where he looks forward to water rides and wooden roller coasters. He also appreciates spending time outdoors, including hiking Lewis Creek Trail in Oakhurst, California.
Jose Naranjo, Bookkeeper
Andrew Samano, Bookkeeper
Delia Black, Office Manager
Delia joined the Balanced Books team in November 2018. She has over 27 years of experience in customer service and management in a retail environment. She looks forward to the challenge of polishing and perfecting any task. We truly appreciate the customer service, practicality, reliability, and efficiency that she brings to the team.
Delia enjoys spending time with family and friends. She loves day trips to the coast to tour missions with her husband, son and their adorable Yorkie-Poo.