Norma Madruga, Manager

Jennifer Velazquez, Bookkeeper

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Balanced Books was born on January 6, 2014, founded by Crystal Stapleton.   Crystal recognized a need for affordable, quality bookkeeping in our community.   The response from local small businesses was overwhelmingly positive and Balanced Books quickly flourished.

Balanced Books, LLP

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Delia Black, Office Manager

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Our owner Crystal is a board member of  the Turlock Chamber of Commerce and CalCPA. She is also a certified QuickBooks ProAdvisor Desktop and Online.

At the beginning of 2015, Balanced Books partnered with Wahl, Willemse & Wilson, CPA's, LLP to form Balanced Books, LLP.  This partnership allows our clients more access to financial expertise, including tax preparation.

Crystal has over 23 years of experience in the accounting profession, in both public and private practice.  She earned her Certified Public Accounting license in 2006 and subsequently obtained an MBA degree from California State University, Stanislaus in 2012.  Crystal is also a QuickBooks ProAdvisor and is QuickBooks certified! Crystal has held various accounting and finance positions in her career and has successfully saved companies over one million dollars by redesigning and implementing new business processes.  Crystal's goal is to help your business succeed!

Crystal enjoys traveling with her husband and two children.  Crystal's family is very spontaneous, loves adventures, and enjoys exploring new destinations. 

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Chelsie joined the Balanced Books team in November 2020.  She graduated from California State University, Stanislaus with a degree in Business Administration with a concentration in Human Resources. She has over a decade of experience working in customer service. She is recognized for her upbeat communication style and her enthusiasm to learn and grow.


Chelsie loves spending time with her family, whether it is having a movie night at home or going on a cruise to visit different parts of the country. Chelsie also enjoys reading and recently installed a Little Free Library at her house so others can share her love of reading too!


Amanda Joined the Balanced Books team in January 2018. She graduated from Modesto Junior College with a degree in History in 2017.  Amanda has over 10 years of experience in Customer Service and loves to help others succeed.  She is extremely organized and strives to learn new things that will help her to grow in her career.  Her attention to detail is on point!  

Amanda enjoys spending time with her family and daughter, including movie nights and playing cards. She also enjoys her annual family camping trip to Sands Flat. Amanda can often be found reading a good book or writing her own Urban Fantasy Romance novel.

Jennifer joined Balanced Books in October 2021. She is currently attending California State University, Stanislaus to earn a degree in Business Administration with a concentration in Accounting.  Jennifer has over four years of experience working  in customer service. She looks forward to mastering new skills and helping others wherever possible. Jennifer is recognized for her willingness to learn and always maintaining a positive attitude!

Jennifer enjoys spending time with family and friends. She loves hiking, traveling and being outdoors. Jennifer's favorite tradition is spending one week every year with her family on a camping adventure.

Chelsie Whetstone, Bookkeeper

Karen enjoys spending time with family. During baseball season, you can catch Karen cheering on the San Francisco Giants.  Karen also, often vacations at Disneyland where her favorite attraction is the Thunder Mountain Railroad!  

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Know Your Bookkeeper

Leyouna joined the Balanced Books team in November 2021. She graduated from California State University, Stanislaus with a degree in Business Administration with a concentration in Finance. Leyouna has over five years of experience working in customer service and bookkeeping. She enjoys working with clients and assisting in any way possible!

Leyouna loves the outdoors and spending time with her family playing sports. Her favorite sport to play is soccer, and she would love to attend the World Cup one day.  She also loves to travel to new places to watch her favorite team play (Hala Madrid!). 

Leyouna Elishapour, Bookkeeper

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Delia joined the Balanced Books team in November 2018. She has over 25 years of experience in customer service and management in a retail environment. She looks forward to the challenge of polishing and perfecting any task. We truly appreciate the customer service, practicality, reliability, and efficiency that she brings to the team.


Delia enjoys spending time with family and friends. She loves day trips to the coast to tour missions with her husband, son and their adorable Yorkie-Poo.  

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Amanda Greener, Bookkeeper

Karen Chance, Manager

Karen joined Balanced Books in October 2015. She graduated from California State University, Stanislaus with a degree in Business Administration with a concentration in Accounting.  Karen has over ten years of experience in the agricultural accounting world. Karen's dedication to excellence, efficiency, and organization makes her a vital part of the Balanced Books team.

Norma joined the Balanced Books team in July 2017. She graduated from California State University, Stanislaus with a degree in Liberal Studies.  Norma has over a decade of experience working in customer service. She specializes in prioritizing tasks, thrives in challenging situations, and strives to deliver only the best. She provides continuous improvement for Balanced Books processes. 


Norma loves spending time with family and friends. She enjoys cooking, traveling, photography, and hiking.  She has hiked many trails in Yosemite and Hawaii, but she ultimately holds Yosemite closest to her heart.  Her goal is to take one new “never-been-to-Yosemite” person to hike Nevada Falls each year!  

Crystal Stapleton, CPA

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